資料來源: ICF 官方通知電郵, 以及 ICF 更新版 Core Competencies.

此版本由黃婷 Tina Huang（ICF MCC, Executive Coach, Mentor Coach, Coach Supervisor）於 2025 年 09 月18 日編譯完成。 版權所有®(僅供學習參考，不代表 ICF 官方訊息) 
產出方式: 運用數個AI與翻譯APP, 將ICF 的英文原始資料翻譯成中文之後, 逐字推敲英文原文與中文翻譯, 針對某些英語詞語的翻譯, 依據自身經驗揀擇適合教練專業的中文語境, 產出此版本, 供華人教練夥伴們參考使用.  

為什麼這些更新很重要?

ICF 每五到七年會進行一次教練工作分析。這提供了進行嚴謹、以實證為基礎的核心勝任力檢視所需的數據，以確保它們能反映教練在全球範圍內不斷演變的現實與最佳實務。這一過程包括全球研究、全面分析，以及來自世界各地數千位教練（包括您）的直接意見回饋。2025 年的更新在 2019 年版本的基礎上進行策略性延伸。雖然這些變化多屬漸進式，但帶來了有意義的改進，包括語言更精緻、清晰度更高、相關性更強。這些更新進一步強化了 ICF 核心勝任力，作為教練教育、評估與實務的基礎。透過保持與時俱進，您能確保您的課程持續反映最高的全球標準，並幫助教練在當今瞬息萬變的世界中獲得成功。

對您的意義

ICF的目標是確保每一位未來的教練，都能依循最新且最全面的專業標準接受培訓。如光身為教練教育者，我們對於將這些更新落實於實務至關重要。我們鼓勵您現在就開始檢視這些變化，並思考它們如何影響您未來在績效評估中所使用的最低技能要求。

摘要

進行 2025 年全球教練工作分析的主要目標，是要了解自 2019 年前一次工作分析以來，教練實務如何演變。本次工作的目的在於確認目前對教練而言必不可少的新勝任力，判斷哪些勝任力已不再具相關性，並在必要時修訂現有的勝任力。對 ICF 核心教練勝任力模型的更新，是透過嚴謹、以實證為基礎的方法進行，以評估教練的知識、能力與其他特質（Knowledge, Abilities, and Other Characteristics，簡稱 KAOs）有何變化。 這項為期 14 個月的工作分析採用了多種方法，包括文獻回顧、焦點團體、任務與知識、能力及其他特質（KAOs）的分析、調查，以及對現有勝任力模型的檢視。這些方法的設計目的在於：(a) 確認自 2019 年上次更新以來，教練專業的變化，以及 (b) 判斷這些變化如何能指導 ICF 勝任力模型的更新。本次勝任力模型是以 “從全球近 3,000 名教練收集的數據” 為基礎，包括 ICF 會員與非會員，涵蓋多元的教練領域、培訓背景、教練風格與經驗層級。雖然此次並未新增主要勝任力，但新增了五項子勝任力，並修訂了 11 項現有子勝任力。同時更新了一個勝任力的定義，並在附錄中新增了術語表。

ICF 教練核心能力有哪些？

🌻一、展現道德實踐　Demonstrates ethical practice

Definition: Understands and consistently apllies coaching ethics and standards of coaching
定義: 理解並一貫地應用教練倫理與教練標準。

1. Demonstrates personal integrity and honesty in interactions with clients’ sponsors and relevant stakeholders 在與客戶、資助者及相關利益關係人互動時展現個人誠信與誠實

2. Is sensitive to clients’ identity, environment, experiences, values and beliefs 對客戶的身份認同、所處環境、經驗、價值觀與信念保持敏感

3. Uses language appropriate and respectful to clients’ sponsors and relevant stakeholders 使用適當且尊重客戶、資助者及相關利益關係人的語言

4. Abides by the ICF Code of Ethics and upholds the ICF Core Values 遵守 ICF 倫理守則並維護 ICF 核心價值觀

5. Maintains confidentiality with client information per stakeholder agreements and pertinent laws 根據利益關係人協議與相關法律，維護客戶資訊的保密性

6. Maintains the distinctions between coaching, consulting, psychotherapy and other support profession 清楚區分教練、顧問、心理治療與其他支持性助人專業的界線

7. Refers clients to other support professionals, as appropriate 在適當情況下轉介客戶給其他支持專業人員

🌻二、體現教練心態　Embodies a Coaching Mindset

Definition: Engages in ongoing personal and professional learning and development as a coach. Works with coaching supervisors or mentor coaches as needed. Develops and maintains a mindset that is open, curious, flexible and client-centered.
定義：身為一名教練，持續進行個人與專業學習與發展；在需要時與教練督導或輔導教練合作。發展並維持一種開放、好奇、靈活且以客戶為中心的心態。

1. Acknowledges that clients are responsible for their own choices 承認 (認知並接受) 客戶對其自身選擇負責

2. Engages in ongoing learning and development as a coach, including remaining aware of current coaching best practices and use of technology 持續進行作為教練的學習與發展，包括保持對當前教練最佳實踐及科技應用的覺察

3. Develops an ongoing reflective practice to enhance one’s coaching 建立持續反思的實踐以提升自身的教練能力

4. Remains aware of and open to the influence of biases, context and culture on self and others 對偏見、背景與文化如何影響自己與他人，保持覺察與開放心態

5. Uses awareness of self and one’s intuition to benefit clients 運用自我覺察與直覺以助益客戶

6. Develops and maintains the ability to manage one’s emotions 發展並維持管理自我情緒的能力

7. Maintians emotional, physical and mental well-being in preparation for, throughout, and following each session 在每次會談的準備、進行及結束後，維持情緒、身體與心理的健康

8. Seeks help from outside sources when necessary 在必要時尋求外部資源的協助

9. Nurtures openness and curiosity in oneself, the client, and the coaching process 對於自身、客戶與教練過程，培養開放態度與好奇心

10. Remains aware of the influence of one’s thoughts and behaviors on the client and others 保持對 “自身的思維與行為如何影響客戶及他人” 的覺察

🌻三、建立並維持協議　Establishes and Maintains Agreements

Definition: Partners with the client and relevant stakeholders to create clear agreements about the coaching relationship, process, plans and goals. Establishes agreements for the overall coaching engagement as well as those for each coaching session.
定義：與客戶及相關利益關係人合作，針對教練關係、過程、計畫與目標建立清晰的協議。建立涵蓋整體教練合作的協議，以及每次教練會談的協議。

1. Describes one’s coaching philosophy and clearly defines what coaching is and is not for potential clients and stakeholders 為潛在客戶及利益關係人說明自身的教練理念，並清楚界定教練是什麼以及不是什麼

2. Reaches agreement about what is and is not appropriate in the relationship, what is and is not being offered, and the responsibilities of the client and relevant stakeholders, including commitment to working toward coaching goals 就關係中適當與不適當的事項、教練提供與不提供的範疇，以及客戶與相關利益關係人的責任（包括對實現教練目標的承諾）達成協議

3. Reaches agreement about the guidelines and specific parameters of the coaching relationship such as logistics, fees, scheduling, duration, termination, confidentiality and inclusion of others 就教練關係的準則與具體條件達成協議，例如後勤安排 (執行流程)、費用、時間規劃、合約期間、終止條款、保密原則及他人參與等

4. Partners with the client and relevant stakeholders to establish an overall coaching plan and goals 與客戶及相關利益關係人合作，建構整體教練計畫與目標

5. Partners with the client to determine client-coach compatibility 與客戶合作，評估確認客戶與教練的相容性 (契合與適配)

6. Partners with the client to identify or reconfirm what they want to accomplish in the session 與客戶合作，釐清或再次確認他們希望在本次會談中達成的目標/成果

7. Partners with the client to define what the client believes they need to address or resolve to achieve what they want to accomplish in the session 與客戶合作，界定客戶認為自己需要面對或解決的事項，以實現他們在會談中想要達成的成果

8. Partners with the client to define or reconfirm measures of success for what the client wants to accomplish in the coaching engagement or individual session 與客戶合作，界定或再次確認衡量成功的標準，以評估客戶希望在整體教練合作或單次會談中達成的成果

9. Partners with the client to manage the time and focus of the session 與客戶合作，管理會談的時間與焦點

10. Continues coaching in the direction of the client’s desired outcome unless the client indicates otherwise 持續依照客戶期望的成果方向進行教練，除非客戶另有指示

11. Partners with the client to close the coaching relationship in a way that respects the client and the coaching experience 與客戶合作，以尊重客戶與教練經驗的方式結束教練關係

12. Revisits the coaching agreement when necessary to ensure the coaching approach is meeting the client’s needs 在必要時重新檢視教練協議，以確保教練方式方法符合客戶需求

🌻四、培養信任與安全感　Cultivates Trust and Safety

Definition: Partners with the client to create a safe, supportive environment that allows the client to share freely. Maintains a relationship of mutual respect and trust.
定義：與客戶合作，建立一個安全、支持性的環境，使客戶能夠自由分享。維持一種相互尊重與信任的關係。

1. Seeks to understand the client within their context which may include their identity, environment, experiences, values and beliefs 努力在客戶的背景脈絡中理解客戶，這可能包括其身份認同、所處環境、經驗/經歷、價值觀與信念

2. Demonstrates respect for the client’s identity, perceptions, style and language and adapts one’s coaching to the client 展現對客戶身份認同、觀點、風格與語言的尊重，並調整自身的教練方式以適應客戶

3. Acknowledges and respects the client’s unique talents, insights and work in the coaching process 認知並尊重客戶在教練過程中的獨特才能、洞見與努力

4. Shows support, empathy and concern for the client 展現對客戶的支持、同理與關懷

5. Acknowledges and supports the client’s expression of feelings, perceptions, concerns, beliefs and suggestions 認知並支持客戶表達感受、觀點、關切、信念與意見

6. Demonstrates openness and transparency as a way to display vulnerability and build trust with the clients 展現開放與透明，作為表現脆弱並與客戶建立信任的一種方式

🌻五、維持臨在當下　Maintains Presence

Definition: Is fully conscious and present with the client, employing a style that is open, flexible, grounded and confident.
定義：在與客戶互動時保持完全的覺察與臨在，並運用開放、靈活、穩定冷靜且自信的風格。

1. Remains focused, observant, empathetic and responsive to the client 保持專注、細心覺察、具同理心並對客戶做出回應

2. Demonstrates curiosity during the coaching process 在教練過程中展現好奇心

3. Remains aware of what is emerging for self and client in the present moment 對當下自身與客戶正在浮現/生成的一切保持覺察 (編譯者註: 可能包括但不限於體驗、感受、思維、靈感、畫面等)

4. Manages one’s emotions to stay present with the client 管理自身情緒，以保持臨在當下與客戶同在

5. Demonstrates confidence in working with strong client emotions during the coaching process 在教練過程中，面對客戶強烈情緒時展現自信

6. Is comfortable working in a space of not knowing 能自在地在「未知」的狀態下工作

7. Creates or allows space for silence, pause or reflection 創造或允許沉默、停頓或反思的空間

🌻六、積極聆聽　Listens Actively

Definition: Focuses on what the client is and is not saying to fully understand what is being communicated in the context of the client systems and to support client self-expression.
定義: 專注於客戶說出與未說出的內容，以在客戶系統的脈絡中充分理解所傳達的訊息，並支持客戶的自我表達。

1. Considers the client’s context, identity, environment, experiences, values and beliefs to enhance understanding of what the client is communicating 考慮客戶的背景脈絡、身份認同、所處環境、經驗/經歷、價值觀與信念，以增進對客戶所傳達訊息的理解

2. Reflects or summarizes what the client is communicating to ensure clarity and understanding 反映或總結客戶正在傳達的內容，以確保清晰與理解

3. Recognizes and inquires when there is more to what the client is communicating 當客戶正在傳達的內容還有更多涵義時，能加以覺察並探詢

4. Notices, acknowledges and explores the client’s emotions, energy shifts, non-verbal cues or other behaviors 察覺、承認 (認知並接受) 並探索客戶的情緒、能量變化、非語言線索或其他行為

5. Integrates the client’s words, tone of voice and body language to determine the full meaning of what the client is communicating 結合客戶的言詞、語調與肢體語言，以判斷客戶正在傳達的訊息之完整意涵

6. Notices trends in the client’s behaviors and emotions across sessions to discern themes and pattern 留意到客戶在多次會談中的行為與情緒走向，以辨識其背後的主題與模式

🌻七、喚起覺察　Evokes Awareness

Definition: Facilitates client insight and learning by using tools and techniques such as powerful questioning, silence, metaphor or analogy.
定義：透過運用各種工具與技巧 (例如有力的提問、沉默、隱喻或類比，以及其他方法) 來促進客戶的洞察與學習，以激發客戶的反思與探索。

1. Considers client experience when deciding what might be most useful 在判斷什麼方式可能最有用時，考慮客戶的經驗/經歷

2. Challenges the client as a way to evoke awareness or insight 以挑戰客戶為一個方式來喚起覺察或洞見

3. Asks questions about the client, such as their way of thinking, values, needs, wants and beliefs 提出與客戶本人有關的問題，例如其思維方式、價值觀、需求、想要的事物與信念

4. Asks questions that help the client explore beyond current thinking 提出問題以幫助客戶跳脫當前思維進行探索

5. Invites the client to share more about their experience in the moment 邀請客戶分享更多關於他們在此時此刻的經驗/體驗

6. Notices what is working to enhance client progress 留意有什麼因素正在發揮作用，以促進客戶的進展

7. Adjusts the coaching approach in response to the client’s needs 調整教練方式以回應客戶的需要

8. Helps the client identify factors that influence current and future patterns of behavior, thinking or emotion 幫助客戶辨識影響其當前與未來行為、思維或情緒模式的因素

9. Invites the client to generate ideas about how they can move forward and what they are willing or able to do 邀請客戶提出想法——關於他們能夠如何前進，以及自身願意或有能力做的事情

10. Supports the client in reframing perspectives 支持客戶重塑觀點

11. Shares observations, knowledge and feelings, without attachment, that have the potential to create new insights for the client 無執著地分享觀察、知識與感受，這些有可能為客戶創造新的洞見

🌻八、促進客戶成長　Facilitates Client Growth

Definition: Partners with the client to transform learning and insight into action. Promotes client autonomy in the coaching process.
定義：與客戶合作，將學習與洞察轉化為行動。在教練過程中促進客戶的自主性。

1. Works with the client to integrate new awareness, insight or learning into their worldview and behaviors 與客戶合作，將新的覺察、洞見或學習融入其世界觀與行為之中

2. Partners with the client to design goals, actions and accountability measures that integrate and expand new learning 與客戶合作，設計目標、行動與責任機制，以整合並擴展新的學習

3. Acknowledges and supports client autonomy in the design of goals, actions and methods of accountability 承認並支持客戶在設計目標、行動與責任機制上的自主性

4. Supports the client in identifying potential results or learning from identified action steps 支持客戶辨識潛在成果，或從已確定的行動步驟中獲得學習

5. Invites the client to consider how to move forward, including resources, support and potential barriers 邀請客戶思考如何推進，包括資源、支持與潛在障礙

6. Partners with the client to summarize learning and insight within or between sessions 與客戶合作，總結會談內或會談之間的學習與洞見

7. Partners with the client to integrate learning and sustain progress throughout the coaching engagement 與客戶合作，整合學習並在整個教練合作過程中維持進展

8. Acknowledge the client’s progress and successes. 承認 (認知並接受) 客戶的進展與成功

9. Partners with the client to close the session 與客戶合作，結束會談